Hi @maite
I apologize for the URL encryption difficulty.
There are a few options to mitigate in this case:
Thanks for the information, I finally changed the email on the account and it worked for me.
hello
Hello! @lopiccolosonbowwer
Welcome to the LastPass Community.
Please let us know if there something we can do for you?
Please let me know if you need additional help.
Greetings!
Verlaine | Customer Care