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Por que ahora la extension de lastpass en el navegador Chrome no se cierra trans currido un tiempo prudencial sin actividad como hacia antes?

qdelafuente

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LastPass Support

Hello! @qdelafuente

Welcome to the LastPass Community.

Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?

In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care

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qdelafuente

LastPass Support

Hello! @qdelafuente

Welcome to the LastPass Community.

Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?

In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care

LastPass Support

We are grateful to know your issue has been addressed, we truly apologize for the issue, we try to our best to provide you with the best service possible. I will close this case for now. If you need any more assistance in the future, please feel free to submit another request or send us an email.

After our interaction, you will receive an email containing a survey about the support I offered you. Kindly take a few minutes to fill out the survey as your feedback is valuable to me and you will help me a lot.