Lastpass says to check my e-mail but said e-mail is nowhere to be found (yes, I have checked in spam etc.) Kindly help me with this.
Hello @junvkun
My name is Hilda. We understand that you cannot log in to your LastPass account. As of our records, we received failed login attempts due to incorrect master password. No verification email has been trigger
Please try using another entry or go ahead and follow the process on the following article https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/recover-master-password.html&_LANG=enus
If recovery doesn't work in this case, we will need you to reset your account.
This will remove everything from your account, but it will allow you to continue using the same email address with LastPass.
Please go to the following article and follow the outlined process
https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/reset-account-recovery.html&_LANG=enus
Hilda
The LastPass Support Team
Many thanks, recovering the password worked for me. If the master password was incorrect, why didn't it say so instead of asking me to check my e-mail for verification? Hope this can be rectified.
