nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Cannot delete account

nostink

I am trying to delete my account. I have accessed Account Settings|Links |My Account|Delete Account|Yes I have Password . I end up with a popup page so I changed my browser settings to allow Javascript, but that did not solve the problem.

I have tried going through the various recommended steps includingkill active session and delete account without knowing password (although I do have my password) and it still isn't deleting the account.

Where do I go from here??

Find more posts tagged with

Accepted answers

nostink

Hi!!! Anybody willing to try to help me with this??

I have turned Javascript on in three different browsers (Chrome, Edge, Firefox), in fact I have everything that I have read in this group about fixing the inability to delete my account, including the Kill Session suggestion.

I sent in a support ticket and was given the same basic information that I have tried numerous times and now I find that as a Free Customer I have no access to customer support.

Help, I want out of Lastpass torment, how do I close this account???

All comments

nostink

Hi!!! Anybody willing to try to help me with this??

I have turned Javascript on in three different browsers (Chrome, Edge, Firefox), in fact I have everything that I have read in this group about fixing the inability to delete my account, including the Kill Session suggestion.

I sent in a support ticket and was given the same basic information that I have tried numerous times and now I find that as a Free Customer I have no access to customer support.

Help, I want out of Lastpass torment, how do I close this account???

majinpunk

I have the very same problem: when I click on delete account I have a pop up asking if I have the master password and when I click yes I see an empty pop up. I see that the problem is marked as resolved, but it's not clear how

marcjjohn

This is becoming concerning so many people are having difficulty deleting their accounts and no information, instructions or assistance is being provided.