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Hi. cant log in

07fialka

Hello, I can not enter my account. For almost 10 years I use Lastpass. There have never been problems with this. But today I have some issues with it.. I do not get letters to my mail.. I do not know what to do. (sorry I know English badly, I used to google translator)

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Accepted answers

glenn.dobson

Hi@"KCW"

Verification links are good for about 2 hours, so if the one you have has expired you will need to try to sign in again to trigger a new one. Try signing in directly on the website instead of through the browser extension. Also, we only seed the verification email if the email and Master Password is correct, but we do not recognize the device or IP address that you are signing in from.

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glenn.dobson

Hi@"Falcone7"

The verification emails are being sent to you from this email address: Please search for any email from that address. If your email has a safe or approved sender list, please add that email address to it.

kenny

p.s. I see no way to mark it accepted or give a kudos... so I wanted to do it here. KUDOS GLENND!

kenny

Thank you for helping!

kenny

I KNOW my username and password. You locked me out of my account. The verify link says the link is expired. Every attempt at getting back into my account has failed. This stinks.

glenn.dobson

Hi@"KCW"

Verification links are good for about 2 hours, so if the one you have has expired you will need to try to sign in again to trigger a new one. Try signing in directly on the website instead of through the browser extension. Also, we only seed the verification email if the email and Master Password is correct, but we do not recognize the device or IP address that you are signing in from.