*Files = shared elements
Hello @info,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having with your account. Have you checked if on the Sharing Center in your account you are able to see the items were shared or if they are pending?
Please let me know if this worked or if further assistance is required.
Thank you,
Henry | Customer Care