Hello @johncmiles02,
My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issues you are having while importing the passwords. If you are trying it from our website, can you please try it from the extension or vice versa?
If the same issue persists, can you please move the items into our Generic CSV file instead and try to import this way?
Please let me know if this worked or if further assistance is required.
Thank you,
Henry Eduardo | Customer Care
Hi Henry, hope you're doing well!
I've tried importing the passwords from the website and the extension. I think it might be a LastPass issue, could you please assist here? Thanks a lot!
Hello,
I have the same issue.
When I import credentials from CSV from the web app, the 2 first // are correct, but all the other term :, =, ? are replaced.
Best Regards,
I have the same issue. How do I fix this issue pls help
Hello @eshareth,
My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!
I am sorry about the issue you are having when importing passwords. This is a known issue that should be fixed with the next version of the LastPass extension. In the meantime, the web vault should work properly. Please log into your account from https://lastpass.com/?ac=1&lpnorefresh=1
Or, go into our website and click on log in. Then try to import it while logged in through our website.
Henry | Customer Care
Has there been any resolution for this? The last entry was 2 months ago, and I just experienced the same thing. There must be a way to compensate for this bug, please provide an update.
