@AshC_LP said "confirm your identity before we clear the current IP verification" and you never replied all my requests to do that. Why are you doing this?
Finanlly LastPass enhasced the feature to fix the problem. I got email from LastPass to verify the device is mine. After verifying, I'm able to log in. LastPass really has the worst service/support.
Hi@"achengGA"
I'm sorry I haven't been available to respond to all inquiries.
Thank you for confirming the fix in this case. Customers who have a security email address will receive those IP address / device verification emails sent there (instead of their LastPass login email).
Should this become problematic (in the case where emails are not being delivered correctly through your email provider), you may disable this security feature by following these instructions.
