I am the Family manager and added my son as a New Member. He's off to college and needs his own vault. He received the invitation email, but when he clicks on the Join Your Family link, a blank webpage opens. There is no content and nothing is di...

Mom&Dad

...splayed.

From my Family manager account, I have resent the invitation two times. Still the Join Your Family link in both links only open up a blank webpage.

LastPass Support

Hello! @Mom&Dad​

Welcome to the LastPass Community.

We truly apologize for the problem, please ask your son to open the invitation link from another browser or using an incognito window.

Also cleaning the browser could be a good option.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care