I have to log into LastPass first to get access to all my other sites. As a free user is this a penalty or am I missing something?

Dale Sims

I have to log into LastPass first to get access to all my other sites. As a free user is this a penalty or am I missing something?

LastPass Support

Hello @Dale Sims​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. This is not related to your account status, if you use the browser extension please verify in your extension settings.

If you only log in using our website, it is expected for your session to be closed frequently.

Thank you,

Henry | Customer Care