My extension has stopped working and locked me out my account, I attempted to reset it from my app which has now locked me out, I cant login to support so support bot wont talk to me - I aren't receiving my reset emails but its not in spam - help?

mike mike.corlyon

My extension has stopped working and locked me out my account, I attempted to reset it from my app which has now locked me out, I cant login to support so support bot wont talk to me - I aren't receiving my reset emails but its not in spam - help?

LastPass Support

Hello @mike mike.corlyon​,

My name is Alejandra, and I am happy to assist with your inquiry and appreciate you contacting LastPass Support!

I apologize for all the inconvenience this is causing you. I noticed that there is currently activity in your account, and I also noticed a successful login today. I would like to know if you are still having issues or if there is anything else I can do for you.

If you need anything else, let me know.

Thank you,

Alejandra

LastPass Technical Support