Why is Export not working properly? I only get an empty CSV file.

Question

7077tj · Answer

Re-installing worked. Many thanks.

LastPass Support · Answer

Hello @7077tj​

Welcome to the LastPass Community.

We apologize in advance for the issues you have been experiencing using your LastPass account.

To resolve this issue please do the following:

* log out of the LastPass extension (red square on the top right hand side of your screen)
* remove the LastPass extension (right click your mouse, select remove)
* clear your cache and cookies from your browser for the last 7 days (settings, privacy and security)
* add the LastPass extension (download it at lastpass.com/download)
* log in 
* create a test/dummy folder 
* add a test site/dummy site 
* export

Please let us know if there is something else we can do for you.

Greetings!

Heyner | Customer Care