how do i fix this. i did the famlies plan but i dont need it anymore just the free one
Hello! @dfleming223
Welcome to the LastPass Community.
Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?
In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.
Please let me know if you need additional help.
Greetings!
Verlaine | Customer Care
I can't swap and I can't do anything on my computer I can only use LastPass on my phone how do I get a one-time exception to be able to only use it on my computer
Thank you for the update @dfleming223
You should be able to log in and switch the devices without a problem, please let me know if is working.
its not working and i cant get anyone on the phone. extremely frustrated
still not working
I send you an email so we can work together and provide more information an a private space, please check your inbox.
