My Sharing center and shared folders are broken and will not open.

Question

I cannot get access to support, citing that I do not have a paid account, but I DO have a paid account. How do I get help?!

LastPass Support · Answer

I'm sorry to hear about the shared folder issue @michael​

Have you already tried clearing the LastPass browser app?  Account > Fix a problem

Regarding your subscription, it looks active from our end.  If you experience access trouble to the LastPass Support portal, please try clearing the browser's cookies before logging back into LastPass again.