LastPass requires me to log in quite often, at least far more often than before. I believe I'm required to log in within days after logging in and checking the "Stay logged in for 30 days" check box. Has something changed?

John Haney

LastPass requires me to log in quite often, at least far more often than before. I believe I'm required to log in within days after logging in and checking the "Stay logged in for 30 days" check box. Has something changed?

LastPass Support

Hello @John Haney​,

Welcometo the LastPass Community!

I apologize for the inconvenience . I think that the account settings options got changed, check the account settings and verify it will say 2 weeks to auto-log off. You can check more here: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/Automatic_Logoff.html&_LANG=enus. If the issue persists you can try the following:

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists

Thank you,

Alejandra

LastPass Support