I can’t export my passwords. When I try to export, it saves an empty CSV file of 0KB. I tried disabling all extensions, but I’m still unable to export my passwords. How can I fix this?

Question

LastPass Support · Answer

Hello @kaspars43​,

Thank you for the information.

In that case, let's try from the extension the process . Just login through the LastPass browser extension to generate a sharing key and then go to the option account >  fix a problem yourself > export. With this process I believe the issue should be resolved.

If you have any problem, please let me know.

Kind Regards,

Alejandra

LastPass Tech Support

kaspars43 · Answer

I was already doing that from the web, just tried it again, and it saved an empty CSV file with zero bytes.

LastPass Support · Answer

Hello @kaspars43​,

My name is Alejandra and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I apologize for the inconvenience this is causing you. I will suggest to try to make the export from the web vault directly since it's not working from the extension. You just need to login and under advanced options you will see the option export.

If you encounter any trouble, let me know.

Kind Regards,

Alejandra

LastPass Tech Support