My new joiners can't see shared passwords - how do I activate this for them?

Question

LastPass Support · Answer

Hello @Emma Murray​,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues your users are having. Please ask those users to follow the steps from this article and verify if they start being able to see those items. If the issue persists, I would suggest to contact our support team to further investigate on what could be happening.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry Eduardo | Customer Care

Emma Murray · Answer

We can not resolve the issue following the below. I would love to contact customer support – how do I do that? There ar eno clear instructions on your site.

Thanks

Emma

Emma Murray MCIPR
CEO and Founder
Connecting businesses since 2008
M:
+ 44 (0) 7711 614 655
T:+ 44 (0) 20 8853 5554
E:emma@meantime.global
W:www.meantime.global
Follow us:
PRCA Member
 |
Living Wage Employer |
Climate Positive Workforce
Physical address: Metal Box Factory, 30 Great Guildford Street, London, SE1 0HS, UK
Please consider the environment before printing.
​
​This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender or systems manager. Please note that any views or opinions presented in this email, are solely those of the author and do not necessarily represent those of Meantime Communications. Finally, the recipient should check this email and any attachments for the presence of viruses. Meantime Communications accepts no liability for any damage caused by any virus transmitted by this email.
​
​Meantime Communications Ltd. Registered in England and Wales No. 06689557. VAT No.111843739. Registered office 60 Calvert Road, Royal Greenwich, London