When I log in, the first time I login, I get a blank screen and when I got up the the URL and hit enter, it takes me back to the login screen. So I enter all the information again and then I can login. Why is this happening?

Question

When I log in, the first time I login, I get a blank screen and when I got up the the URL and hit enter, it takes me back to the login screen.  So I enter all the information again and then I can login.  Why is this happening?

LastPass Support · Answer

Hello @LastPass User​

Welcome to the LastPass Community!

I'll be happy to assist on your issues, based on the experience that you're having I would suggest to follow all the steps on this guide: Basic troubleshooting.

From what it sounds like it could be a cache related issue so if the issues persist please submit a case directly to our support team in order to further investigate: Contact Us.

Thank you,