What happened to my vault? I can log in, but am seeing a screen as if I'm a new customer (I've had a LastPass account for years). My vault is showing as empty. What happened to all of my stored information?

Question

LastPass Support · Answer

Hello, @susanleebk​

I apologize for the recent Vault loading issue.

There may be one of three possible resolutions, outlined within this support article.

susanleebk · Answer

Thank you. The article helped. I tried clearing my cache earlier but just cleared my cache again and logged back in, and it worked. My vault is back.