No access to account email - cannot sign in anymore

Question

I lost the domain for the email address that I used to sign up for Last Pass. There is NO way I'll ever be able to access it. I'm still able to access my account via my phone's app, but I cannot use my account to sign onto any other device. I have my master password, I have biometric sign in on my phone. But I cannot use it anywhere else. There must (at least should) be a way to validate through my mobile app AND replace my email address. Please help. Thank you.

LastPass Support · Answer

Hello @crookedtail,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issue you are having with your account. Can you please try to log in from your mobile phone using the web browser intohttps://lastpass.com/?ac=1&lpnorefresh=1

Try to change your email from the web vault. As it is the same IP address, it should let you access.

Please let me know if this worked or if further assistance is required.

Thank you,
Henry | Customer Care