Cannot change Master Password, button won't become active to let me click to change

mlundquist

I have successfully changed my Master Password in the past. Tried to change it on 4 June. The Change Master Password button on the bottom of the page never becomes active and I see no errors in typing my current password, new password, or confirm new password.

Why am I unable to change my Master Password?

glenn.dobson

Hi@"Shinkansen"

Besides a browser issue causing the button not to work, it could be that the new master password does not meet the requirements?

A master password must be:

• 12 characters or more
• Include at least 1 Upper case letter
• Include at least 1 lower case letter
• Include at least 1 number
• Include at least 1 symbol