All my secure notes have disappeared. Hopefully this problem will be solved soon. I read below that I am not the only one with this problem.

patrick.deschryver

All my secure notes have disappeared. Hopefully this problem will be solved soon. I read below that I am not the only one with this problem.

LastPass Support

Hello@@User17481130136058264827

Welcome to the community!

I apologize for the huge inconvenience this is causing you. I have seen that this issue is mostly related to a high volume of cache, cookies, or a sync issue on LastPass. I will recommend following these steps:

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists

If the issue persists, let me know.

Thank you,

LuisF

LastPass Technical Support