I have tried to send the SMS passcode to log in so may times and I don't receive it. It is the first time this happens to me.
How can I resolve this problem?
Thanks.
Hello@"balotinrodrigo",
Thank you for joining the Community!
I've noticed you have the LastPass Authenticator enabled, do you have the app in your mobile? As this is the generated code the system is requesting.
If you're not able to access the vault like that, please, create a case with our tech support team to be able to help you, use the article:I'm locked out of LastPass because I can't disable the LastPass Authenticator, what should I do?
And I also don't have the lastpass authenticator enabled anymore.
Hello Karol,
I've unsuccessfully tried to choose this option:Request help logging in
When I click on the button, nothing happens.
Please I need to fix this urgently.
Hi Karol, could you help me with my additional questions? I still have not succeeeded on logging in.
Still waiting for a solution, can somebody help me, please?
