I created my LastPass account a long time ago, using a personal domain that no longer exists. I cannot change my email, nor can I set up a security email address without having access to the old email, as LastPass wants to send all email to the old address. Worse, I can't change my master password.
I just purchase a Premium package so I could open a ticket; however, I can't open a ticket because the LastPass site keeps redirecting me to the upgrade page, and I when I click on the links there and log in, it tells me I already have upgraded. Very very frustrated.
Hello @Erich Beyrent,
Thank you for checking the community.
Per checking the account, we noticed there is recent activity and an open session, meaning you can create a support ticket, for our team to help you validate the email address to update it in the settings of the account.
Thank you,
Karol | Customer Care
