Hello @carole.desroches23
Welcome to the LastPass Community. I checked your account and it shows that on 10/22/2025 we sent you a login verification email, the logs show you received the email, you opened and you were able to verify the device/location of the logging attempt. We have already verified the IP address from where you were trying to log in from. Please log in again using the same master password you were using when you received the login verification email, once you do that you will regain access to your LastPass vault.
Please let us know if there is something else we can do for you.
Greetings!
Heyner | Customer Care
j.ai un cadenas sur chaque mot de passe
je n'ai plus droit a un changement vers mon iphone
Bonjour.
Par courtoisie, j'ai ajouté des options de changement d'appareil ? votre compte. Si vous devez utiliser LastPass sur différents types d'appareils, vous pouvez toujours passer au service Premium pour une utilisation illimitée.
