Website error on attempt to reach support

Question

I'm following the instructions from the article below but as soon as I try to reach support (I've lost access to my 2FA device and need to temporarily disable it), the website returns me the error below (I've tried on 2 different browsers):

"Error

Argument cannot be null. (System Code) Class.CommunityCtrl.createUserRecoveryCase: line 51, column 1"

https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/LastPass_Authenticator_disable_lpa.html&_LANG=enus

Household · Accepted Answer

It's working now