Learn
LastPass University
User training
Business admin training
Resource center
Connect
Ask a question
Discussions
Events
Champions
Support
Support Center
Videos
Download LastPass
Release notes
Discover
LastPass Central
New to LastPass
Advanced features
Business features and tips
Families and individuals
Guidelines
Groups
Home
General
Website error on attempt to reach support
Household
I'm following the instructions from the article below but as soon as I try to reach support (I've lost access to my 2FA device and need to temporarily disable it), the website returns me the error below (I've tried on 2 different browsers):
"Error
Argument cannot be null. (System Code) Class.CommunityCtrl.createUserRecoveryCase: line 51, column 1"
https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/LastPass_Authenticator_disable_lpa.html&_LANG=enus
Find more posts tagged with
Accepted answers
Household
It's working now
All comments
Household
It's working now
Quick links
All Categories
Recent Posts
Unanswered
Groups
Leaderboard
newland
16
daniyal.nadeem
14
Karen Estrada
14
rocketero
12
jepenny
12
dwatts
11
jbakes512
11
Yates, Bry
10
Paul Baratelli
10
Casey Charette
10
Dylan O'Neill
10
pastrybooks
10
Mark Jones
10
Tincher, John
10
Paul Tedder
10
Marc Gratama
10
bill.g.wilson
10
Kenneth Wayne Casey
10
Fairyland
10
Zac
9
View All
