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logged in to see my items missing from the vault

David Cohen

only 3 items remaining, the rest is gone...

i re-subscribed to premium, logged out, cleared cache, re-started chrome etc etc....

is there anyone from support that can help ??

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Accepted answers

glenn.dobson

Hi@"seb07", welcome to the community.

LastPass was not compromised, but some accounts did see multiple sign in attempts and received notification emails about it. How many sites do you think are missing from your vault? When exactly did you notice they were missing and when do you last remember seeing them in your vault?

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ash.canon

Hi@"seb07"

There may be one of several fixes for missing Vault data:https://support.logmeininc.com/lastpass/help/some-of-my-passwords-and-vault-items-are-missing-how-do-i-get-them-back

glenn.dobson

Once they have been shared again and accepted by you, you could clone them to your vault.

David Cohen

I realised my collegue was sharing it via his account, when he deleted them my items disappeared as well.

He has re-shared all of it, now I have to manually re-add all those to my vault.

Do you know a quicker way of copying them into my vault ?

David Cohen

I tried all of that last night, still the same...........

i saw an article from dec 28 (2021) that lastpass was compromised, is this how lastpass looking after its users ? I have lost all my passwords now!!

glenn.dobson

Hi@"seb07", welcome to the community.

LastPass was not compromised, but some accounts did see multiple sign in attempts and received notification emails about it. How many sites do you think are missing from your vault? When exactly did you notice they were missing and when do you last remember seeing them in your vault?