Every time I close my browser LastPass signs me out. When I go to sign in again nothing happens. I have to change my password every time. I have done this four times now and the problem persists. I need an answer to this urgently or I will have t...

Question

...o switch.

LastPass Support · Answer

Hello! @backstein​

Welcome to the LastPass Community.

Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?

In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care

backstein · Answer

It is not making me change my password every time but I'm having the same problem of every time I close my browser and then reopen later, I have to sign in all over again! I can't get them to acknowlege their trusted 30 device is not trusted according to LassPast when it come to staying signed in.