I've probably been prompted half a dozen times on the same device within the last 30 days. I guess my question is whether it can actually work?
Hello! @brent.roraback
Welcome to the LastPass Community.
Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?
In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.
Please let me know if you need additional help.
Greetings!
Verlaine | Customer Care
Replicated after clearing cookies/cache.
My 'trust for 30-days' lasted maybe one week.
Hello!@brent.roraback
We are sorry for the problem with your account.
We will need to make an investigation to better understand the issue. I will recommend you create a support case so one of our support agents can help you to find a solution for this behavior. You can create the support case using the steps below:
From your LastPass vault, go to the top right corner click on your email address
Click on Support center
Top right corner clicks on "Loging to Support"
Then Click on "Contact US"
You will be able to choose the best option for you, A callback request or a Support case.
We apologize in advance, please let us know if there is something else, we can do for you.
