What is the process for reverting back to the previous LastPass master password. SMS Recovery is not working.
Hello@"hickscathy"
Thanks!
I am getting the same as others on the forum. This is exactly like what we are experiencing and I saw where someone else was able to have support reset back to the previous Master password.
Re-Posting...
I am getting the same as others on the forum. See this link below
https://community.logmein.com/t5/LastPass-Support-Discussions/Recovery-failed-browser-extension-not-
installed-error/m-p/269986
I saw where someone else was able to have support reset back to the previous Master password. I know my past 2 passwords and think someone may have hacked into my account since the SMS recovery is not working. The recent announcement about a LP SECURITY BREACH has me worried. Can support rollback to my previous master password?
Thanks for your good help. My L P is reinstalled and functioning well, much to my relief!!