Whenever I want to log In in my Vault on the webiste my Master password is not accepted and I get the message that it is wrong. When I log in witrh the browser add on it is always accepted. What is wrong with the login??

morbar

Whenever I want to log In in my Vault on the webiste my Master password is not accepted and I get the message that it is wrong. When I log in witrh the browser add on it is always accepted. What is wrong with the login??

LastPass Support

Hello,

Appreciate your post.

We reviewed the account logs and could see the verification email was generated for you to approve it; did you receive those emails? They are delivered automatically to the user's mail.

Try to access again, review your mailbox, and verify the access.

Thank you,

Karol | Customer Care