i use the firefox browser and use lastpass with the setting "logout after closing the browser" and additionally "logout after 4 hours". Both does not work. lastpass remains online after closing the browser and still is online after 4 hours!?

Question

i use it only with one desktop pc. i have the free version.

hermannhuebers · Answer

hello Verlaine, cleaning cookies and cache of the browser did not work, but after deleting the lastpass extension and install it new it works again - thank you

LastPass Support · Answer

Hello! @hermannhuebers​

Welcome to the LastPass Community.

Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?

In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.

In case the steps above don't fix the issue please create a support case so one of our support agents can help you to find a solution.

Please let me know if you need additional help.

Greetings!

Verlaine | Customer Care