LastPass Authenticator push notifications going to wrong device

Jahn-Ivar Emberland

I use Lastpass premium, and have Iphone as my "main" device, and also an iPad and Mac. Authenticator is installed on both iPhone and iPad, but the problem is that confirmation (YES/NO) must be done on the iPad, not iPhone. Is there a way to define a specific device as "primary" or is only solution to uninstall authenticator on the iPad?

rachael.orovets

Hi @jahnivar,

Push notifications can only be active on 1 device at a time, and Push notifications will be transferred to the most recent device on which you've restore your backup (as they can only be enabled on one mobile device at a time). If you want the push notifications to go to your phone instead, create a new Cloud Backup in the Authenticator app, then restore that backup on to your phone to transfer the push notifications to that device.

Here's how to create a cloud backup in the Authenticator app: https://support.logmeininc.com/lastpass/help/how-do-i-enable-cloud-backup-for-the-lastpass-authenticator-app

and here's how to restore a cloud backup:https://support.logmeininc.com/lastpass/help/how-do-i-restore-using-cloud-backup-in-the-lastpass-authenticator-app