I need to change my Login email to a new one. Unfortunately, it says the email i want to use in already in use (I did set one up under it) my problem is no matter what I do I can't reset the password on it so I can delete that account.

Question

I need to change my Login email to a new one.  Unfortunately, it says the email i want to use in already in use (I did set one up under it) my problem is no matter what I do I can't reset the password on it so I can delete that account.

jepenny · Answer

You should be able to reset the account without the need for a password.

https://support.lastpass.com/s/document-item?bundleId=lastpass&topicId=LastPass/reset-account-recovery.html

LastPass Support · Answer

Hello,

Thank you for posting.

For the privacy of the account, we will not ask for the email address. However, if you are certain the account is empty and would like to have the email address available, you can delete the account without the master password. Please, follow the steps in the article:

* I do not know my master password – how do Idelete my account?

Once the email address is available to use, you may proceed with the update as needed.

Thank you,

Karol | Customer Care