Every time I try to use chat box it says I am not logged in though I am. I have logged out, cleared my history, and tried again in two browsers, same results. The premade answers don't deal with this or what I originally came to ask. What is goin...

Question

...g on?

LastPass Support · Answer

While I tested the Chat functionality and could not replicate your experience we will continue testing to make sure.

Regarding your Vault data, please try the troubleshooting steps in this support article to force a sync between the different states (apps/devices).

Should you need a direct line of support, then please use this web form to request a callback from Customer Support.

LastPass Support · Answer

Hi, @biggmbb​

Welcome to the LastPass Community.

I apologize for the chat experience, and you can ignore the initial message suggesting you log in, then just click Start Chatting to begin.

Was there a feature or topic you'd like to discuss here?

biggmbb · Answer

I tried again same thing every time I click to chat it gives me not logged in and will not Let meto talk A live personeven though I just logged in again. It does it on my PC it does it on my phone. When I tried to call in to talk to a person, I got a pre-recorded message that said use the online. Could not get past it. The reason I originally tried to talk to chat was because my iPhone Pro Max is not getting all of the passwords to fill Online That my desktop does, even though I am a premium User. I double checked to make sure it was still active and paid for it is. Up to now I’ve had good service this last past, but this is beyond the pail. None of your premade answers online nor the robot answers in the chat dealt with this issue.

Sent from Yahoo Mail for iPhone