Not able to login. Extension stuck in vault handle rotation animation.

hrishikesh.chappadi

Following are the chrome extension logs. MacOS

chrome-extension://h…ound-redux-new.js:1 Uncaught (in promise) Error: Cannot access contents of the page. Extension manifest must request permission to access the respective host.Understand this errorAI

chrome-extension://h…ound-redux-new.js:1 Uncaught (in promise) Error: The extensions gallery cannot be scripted.Understand this errorAI

Unchecked runtime.lastError: The page keeping the extension port is moved into back/forward cache, so the message channel is closed.Understand this errorAI

Unchecked runtime.lastError: The page keeping the extension port is moved into back/forward cache, so the message channel is closed.

LastPass Support

Hello @hrishikesh.chappadi​,

My name is Alejandra and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I apologize for the huge inconvenience this is causing you. I have seen that most of the time this issue is related to a high volume of cache, cookies, or a sync issue on LastPass. I will recommend following these steps:

Note: Before making any of these steps, please make sure you know your master password!

1. Clearthe LastPass cacheandrefresh sitesfrom the LastPass extension, log out

2. Proceed touninstall the LastPass extension, and clear cache and cookies (all time) on the browser

3. Close completely and reopen the browser,install the extension again, log back in, and verify if the issue persists

If the issue persists, let me know.

Thank you,

Alejandra

LastPass Technical Support