When I click on Vault, it looks like it's going to open but is stuck on blank screen. I tried on restarting, deleting the extension and restoring it, logged out and log back in - nothing happens! Can someone help please?

celeste

When I click on Vault, it looks like it's going to open but is stuck on blank screen. I tried on restarting, deleting the extension and restoring it, logged out and log back in - nothing happens! Can someone help please?

LastPass Support

Hello @celeste​,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your extension. Please follow all the troubleshooting steps you are able to from this article. Also, please make sure your browser is up to date or try logging in from a different browser to verify if the issue persists there.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry | Customer Care