How do I get to talk with a real human Lastpass support employee to discuss solutions for Login-Errors?

Question

For several days now I'm trying to start my lastpass vault. Every time LastPass gives me the information that something is wrong about my login datas, which is not true. At least I have not changed my login name or my password.

I also tried to follow the recommended steps e.g. set a new passord or reactivate the whole account. All of that unfortunately is not possible with the features given me by LastPass.

So I decided to contact the support. Unfortunately there is no way (at least I didnt find one) to chat or speak with someone from the support team. The only contact I achieved was a bot who recommended to do the steps described above (thx for nothing).

So I dont know what to do next.

Maybe someone here can help me out or a support member is reading this?

bebemarchalnola · Answer

It won't accept my VALID phone number, so I cannot submit the request for a call back.  WHAT DO I DO NOW????

kaflinqalex · Answer

1. Open LastPass Support Website: Go to LastPass's official website and navigate to their support section.

2. Select Contact Support: Look for the "Contact Support" option on the website's support page.

3. Choose Login-Errors Category: Select the category that best describes your issue, such as "Login Errors" or "Account Access."

4. Provide Relevant Information: Fill out any forms or fields with relevant details about your login error.

5. Request Human Support: Look for an option to request assistance from a human support representative.

6. Wait for Response: After submitting your request, wait for a response from LastPass support.

7. Follow Up if Necessary: If you don't receive a response within a reasonable timeframe, consider following up on your request.

8. Provide Additional Details: If requested, provide any additional information or clarification about your login error.

9. Schedule a Call: If necessary, arrange for a call with a LastPass support representative to discuss solutions for your login errors.

10. Confirm Contact Method: Ensure that you confirm the contact method, whether it's through email, phone, or another communication channel, that suits you.

11. Discuss Solutions: During the call or communication, discuss possible solutions for resolving your login errors with the LastPass support employee.

12. Add Whatsapp Contact Option: Inquire about adding An WhatsApp 3 as a contact option for future support interactions, if available, to streamline communication.