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Can't access verification email, can't access LastPass even though with OTP text and master pwd

nprathapkumar gmailcom

After upgraded to new device. I am unable to signin to LastPass as there is a deadlock situation, where verification email is sent to Gmail and Gmail pwd is in last pass which neither of them I can login.

Note: I do have mobile and can receive OTP code from LastPass and also I do remember master password. But only thing is I can't access Gmailto verify new device login.

Request kind help please. Let me know any details needed to resolve my issue.

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Accepted answers

LastPass Support

Hi@"nprathapkumar"

In this case, if you don't know your login (or security) email password for LastPass, and we need to verify a new device or IP address, you would need to contact Customer Support directly to confirm your ID and then clear the location/device manually.

If you don't have a paid subscription, you may click my Community name to send a private message with your LastPass email address.

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nprathapkumar gmailcom

Good Evening Ash, I sent you private message with my email address. Can you please help me as I am still seeing verification email and unable to login.

LastPass Support

Hi@"nprathapkumar"

In this case, if you don't know your login (or security) email password for LastPass, and we need to verify a new device or IP address, you would need to contact Customer Support directly to confirm your ID and then clear the location/device manually.

If you don't have a paid subscription, you may click my Community name to send a private message with your LastPass email address.

nprathapkumar gmailcom

Hi Ash, I am eagerly waiting for your help and reply. Can you please help me to login back. As informed earlier I do have my master password and also can receive OTP. All I need help is with verification email for new device.