We had a employee pass away and we need access to his last pass, how do we do that?

Michael Kistner

We had a employee pass away and we need access to his last pass, how do we do that?

LastPass Support

Hello @Michael Kistner​,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry for your loss. Do you have access to the same device the user logged in from and their email? If so, can you please follow account recovery to try to reset their Master Password?

Please let me know if this worked or if further assistance is required.

Thank you,

Henry Eduardo | Customer Care