Hello! @LastPass User, welcome to the LastPass Community.
My name is Crhistian and I am happy to assist with your inquiry and appreciate you contacting LastPass community,
I apologize for the huge inconvenience this is causing you
as per your description usually this is a cache issue with your browser or a sync issue with the LastPass extension, please follow the steps below to troubleshoot:
1.- Make sure your browser is up to date, if not updated, please update it to the latest version
2.- Logout from LastPass and clear browser cache and cookies for at least the last hour
3.- Uninstall LastPass extension from your browser https://support.lastpass.com/help/uninstall-lastpass-lp010011
4.- Restart the browser and re-install the extension, you can re-install it from here: https://lastpass.com/misc_download2.php
5.- log in to LastPass through the LastPass browser extension and test again
I need help for the same thing
@hal Can you state here what operating system / device + web browser you're currently using with LastPass so we may attempt to replicate the problem from our side?
