My account shows subscription with LastPass Families. I didn't want that subscription. Instead I wanted to subscribe to LastPass Premium subscription. How do I cancel Families subscription and replace with Premium subscription?

Question

My account shows subscription with LastPass Families.  I didn't want that subscription.  Instead I wanted to subscribe to LastPass Premium subscription.  How do I cancel Families subscription and replace with Premium subscription?

LastPass Support · Accepted Answer

Hi @egbok77​

We can help you downgrade the account if the initial purchase was accidental. We just need to confirm your ID.

Please use the Customer Support portal here to request help from our billing team.