Hello! @LastPass User
Welcome to the LastPass Community.
We truly apologize for the problem with your LastPass browser extension!
Could you please clean your internet browser (cookies and cache), log in to your LastPass account again, and try to replicate the issue?
In case you are still getting the same scenario, please remove the LastPass extension from your internet browser, and in case you have any other extension installed, please try to turn them off. Once that is done, clean your internet browser again, reinstall the LastPass extension, and try again.
Please let me know if you need additional help.
Greetings!
Verlaine | Customer Care
boa tarde, tentei isso e o problema persiste percebi que no edge não ocorre, deve ser algo do lastpass com o chrome podem checar?
Same Problem.... I already tried what you said and still cant login from chrome browser extension...
Hello Everyone.
We apologize for the issues you are all facing. Please provide more context as to why you are not able to log in. Are you getting some type of error message? is your master password invalid? depending on each user's individual issue, we could provide you with the troubleshooting steps that would resolve your issue. We shall stand by for your response so that we may follow up with you.
Please let us know if there is something else we can do for you.
Heyner | Customer Care
