When I log into Lastpass I get the safe and the login times out and goes back to the log in screen. I login a 2nd time and i get right in. Why is the 1st login timing out?

Question

When I log into Lastpass I get the safe and the login times out and goes back to the log in screen.  I login a 2nd time and i get right in.  Why is the 1st login timing out?

LastPass Support · Answer

Hello @boneill333​,

My name is Henry Eduardo and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having. If this is happening on the browser extension, please try the steps from this article. If the issue is when logging in from LastPass.com. Then, please clear the cookies and cache and try again.

Please let me know if this worked or if further assistance is required.

Thank you,

Henry Eduardo | Customer Care