I have a case number but cannot see it! in the meantime I cannot access my vault. Not a great service for sure. How do you contact support when all correspondence is form unmanned email accounts?

r.armstrong

I have a case number but cannot see it! in the meantime I cannot access my vault. Not a great service for sure. How do you contact support when all correspondence is form unmanned email accounts?

LastPass Support

Hi @r.armstrong​

After reviewing your recent history, I can see that Support reached out via email after you created your case on 09/30 with specific instructions.

Since that time I can see successful logins to your LastPass Vault, but have not responded to the case.

I will move forward with closing out the case, but you can respond here if you still experience any login trouble.