Secure notes disappeared! 😱

Question

I just logged into LastPass after a long while only to find the contents for all my secure notes to have disappeared! The note items themselves are present, but not not note contents.

What's going on and how do I get my notes back?

It's been well over a month since I last signed in.

LastPass Support · Answer

Hi@@User17459600418439868220

Welcome to the LastPass Community.

In this case, I kindly request that you follow the steps outlined in this helpful guide:https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass%2Fbasic_troubleshooting.html&_LANG=enus

These steps are designed to address and potentially resolve the issue you're currently experiencing.

HildaC

LastPass Support · Answer

Hi, @marko.asplund​

Welcome to the LastPass Community.

Can you help us look further into this by explaining which device and web browser you're using with LastPass?

Do you experience the same on an alternate device?