Not receiving verification email from LastPass

Question

I tried logging in, but it asks for a verification email, and I'm not receiving any. As I tried other devices the same thing happened. No email but I DID get an email very quickly that the account was temporarily disabled for 5 minutes. I only recall having one email for all of this. Please help.

Carlos Ramos · Answer

Appreciate the response. I tried again today and I'm in! Thank you for looking into this.

LastPass Support · Answer

Hello @cr77,

My name is Henry and I am happy to assist with your inquiry, and appreciate you contacting LastPass Support!

I am sorry about the issues you are having with your account. I verified our records but no email has been sent to you as all login attempts have been made using an incorrect Master Password. Please review your details and try again. If you are still unable to access, have you tried following account recovery instead?

Please let me know if this worked or if further assistance is required.

Thank you,
Henry | Customer Care