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Version 4.116.0 is unresponsive in all my browsers

arveh4

Lastpass suddenly stopped working. I can't search by clicking the extension

When I open my vault, I can search and find tumedia, but nothing happens when I click the wrench (or any of the other buttons):

As it is, I can't get any of my passwords!

I tried emptying all the browser cache and cookies, reinstalling the extension and disabling all other extensions. I also tried Refreshing the vault and Clearing local data:

but without success.

I'm running Windows 11 22H2 (OS Build 22621.1778). The browsers I've tried are:

Edge:114.0.1823.43 (Official build) (64-bit)

Chrome:114.0.5735.110 (Official Build) (64-bit)

Brave:v1.52.122Chromium 114.0.5735.110

Firefox:114.0.1 (64-bit)

I have the same problem on all browsers.

I'm getting desperate, so any help is greatly appreciated

Arve

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Accepted answers

robert

SOLVED. I was with an agent on the phone and she solved the problem. Go into the Vault. On the left side you see "Advanced Options" Click that and the un-select "Use improved save and fill". That does the job. I tested it on all of my browser extension.

All comments

logme

Looks like the same issue I have here

robert

Glad you posted this, as I started to have the same issues. I noticed that on Firefox LastPass was working until the extension upgraded to version 4.116

logme

Agreed- it fixes the filling issue. But the edit button is still broken.

arveh4

Great!!!

That worked for me too. I'll tell them to close my ticket, and maybe create one for fixing "Improved save and fill" 🙂

Thanx

arveh4

Maybe I spoke too soon. The extension works fine, and I can now search from there. I can also edit the items I search from the extension. But if I go into the Vault and click edit, that edit button in there still doesn't work. I've tried after Clearing the cache using the Lastpass extension, and also after clearing all browser data.

Does this work for you guys?

robert

SOLVED. I was with an agent on the phone and she solved the problem. Go into the Vault. On the left side you see "Advanced Options" Click that and the un-select "Use improved save and fill". That does the job. I tested it on all of my browser extension.