Hi @598117828
I apologize for the billing difficulty there.
There could be an issue with the purchase ability on your account, so we will investigate the cause on our side and get back to you.
Used multiple credit cards and all showed this could not subscribe, asked the credit card bank side and they said it was a problem with your website.
Raised Case no. 02755891 on 26th Nov. on the support portal. Response awaited till now. Unable to proceed with renewal of subscription. There appears to be an issue on the payment portal of Lastpass. Pl. check.
I am facing exactly the same problem for the last 4 days. Tried with different cards. Unable to pay for subscription and paid amounts are getting refunded every time I tried. Pl look into this urgently. Thanks.
Hi, can you help me apply for the promotion if I can't participate in the event in time because of this issue?
Please investigate as soon as possible, the Black Friday event is coming to an end.
@Ash CannonIs there a solution?
Same issue here. I've tried multiple bank accounts and cards. Both Debit and Credit. Any solution?
Was there a solution to this? I'm having the same problem, using 4 different cards which are all working fine with other sites. I spent an hour on a chat with an agent, and her answer was that my card had been declined. Like, I didn't know that already!!! Then she closed the chat. It felt like I was more keen to pay than LP is to take my payment. I've exported my data, just in case I end up looking for an alternative app. What solution did others find, if any?
