I'm on a family membership but I just got the "3 switches" message now & it seems I'm being treated as a free user? First I've heard of the 3 switches limitation. I don't see the families account listed in my profile (I share w/ my sister). Help?

Martha Jones

I believe the Families plan should allow individual users to be "Unlimited", otherwise the ROI for the plan is somewhat limited.

LastPass Support

Hi @Martha Jones​,

Welcome to the LastPass Community.

After checking your account affiliation and history it appears the Family plan expired on 11/05/24. You may want to reach out to the Family plan owner or subscribe yourself to a Premium plan.